Q: Is the network IP camera compatible with general switch?
Answer:
Yes. IP camera transmission media is the network.
As long as the bandwidth of switch meets the requirements for transmission, any brand of switch is compatible.
Q: What is the advantage of network surveillance system?
Answer:
1. High definition: several times or even dozens of times clearer than the traditional analog monitoring system
2. Integratability: can integrate various kinds of functions in the system easily, such as audio, alarm, remote control, intelligent analysis and other technologies
3. Save cost and labor: transmitted in the network, can reduce the dosage of wire and then save manpower
4. Easy installation and use
5. Convenient maintenance
6. Extendibility
7. Centralized management
As the above unparalleled advantages, we believe that the network surveillance system is the future for video surveillance field, and it is also the focus direction of UltraBiz Ltd.
Q: Why can not access the network IP camera via IE?
Answer:
It may be caused by:
1. wrong IP address
2. do not install the ActiveX controls
3. the IE security settings do not open and allow ActiveX controls to run
4. the firewall of PC blocks the ActiveX controls to run
5. wrong user name and password for login
Q: How many languages can iCON network IP camera support?
Answer:
Supports 22 languages, including:
English, French, Hungarian, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, German, Polish, Turkish, Romanian, Finnish, Korean, Persian, Thai, Greek , Vietnamese, Hebrew, Arabic
Q: How to set the time in the network IP camera?
Answer:
1. Manual modification
2. Synchronize with the local computer time
3. NTP network time
4. Synchronize with the NVR time
Q: NVR plug and play fuction
Answer:
Just plug our IP camera to our POE NVR, don’t need any settings
If none of these resolve the issue please write us at online support
Q: How many pieces IP Cameras can be get into iCON VMS?
Answer:
Theoretically, Longse new released IP Camera VMS can support 255pcs IP cameras.
As the VMS just has 100 split screens, it needs the round patrol function if you want to check more than 100pcs IP cameras.
If none of these resolve the issue please write us at online support.
Q: Does iCON VMS support other brand IP Cameras?
Answer:
Longse VMS Video management system supports ONVIF protocol, so it can be compatible with all the ONVIF IP Cameras launched by any brand.
If none of these resolve the issue please write us at online support.
Q: What should I do if forget the network IP camera password?
Answer:
1. Reset the password by the security questions
2. Reset by sending the password verification mail to the security authentication mailbox
3. Hard reset to default by pressing the hard reset button in the camera cable or on camera main board
If none of these resolve the issue please write us at online support.